Sensitive Compartmented Information Facilities (SCIFs) and Special Access Program Facilities (SAPFs) are designed to maintain the highest levels of security, including sound attenuation to prevent unauthorized eavesdropping. A critical component of this security is the STC (Sound Transmission Class) door. When STC doors fail to perform properly, classified discussions and sensitive information may be at risk.
Understanding common STC door problems is essential for ensuring your SCIF or SAPF maintains its required acoustic performance. Below, we explore the primary reasons why STC doors may fail and what can be done to correct these issues.

Poor Installation
One of the most common causes of STC door failure is improper installation. An STC door’s ability to prevent sound transmission is highly dependent on precise installation techniques. Even the highest-rated door will fail if it is not installed correctly. Common installation errors include:
Incorrect frame alignment – If the door frame is not square, plumb, and level, it can create uneven gaps that compromise the STC rating.
Improper gasketing – STC doors require specialized acoustic seals around the perimeter, and incorrect placement or missing gaskets can cause significant sound leakage.
Incorrect door hardware – If the door is installed with standard commercial hinges, latches, or closers instead of those specifically designed for STC doors, performance will be affected.
Failure to account for floor clearance – A door with excessive clearance at the bottom allows sound to pass through, nullifying the effectiveness of the STC rating.
Proper installation by experienced professionals is critical for ensuring that STC doors function as intended.
Incorrect Door Rating
STC doors are available in a range of ratings, typically from STC-35 to STC-55 or higher. The selection of the correct door rating is essential to achieving the required sound attenuation. However, issues arise when:
The specified STC rating is too low for the application – If the required STC rating is 50 but an STC-40 door is installed, sound leakage is inevitable.
Doors and surrounding elements are mismatched – Even if an STC-50 door is installed, if the adjacent walls and other components are not similarly rated, the entire assembly is compromised.
Misleading manufacturer specifications – Not all STC-rated doors perform the same under real-world conditions. Choosing a door based solely on manufacturer claims without verified testing can result in underperformance.
To avoid these problems, consult with professionals who understand the specific requirements for SCIF and SAPF facilities.
Damage to Seals from Propping the Door Open
STC doors rely on high-performance seals to prevent sound transmission. Unfortunately, improper use and daily wear and tear can lead to seal degradation. One of the most common mistakes is propping the door open with an object placed underneath. This causes:
Compression damage to bottom seals – If the seal is constantly pressed against an object, it loses its elasticity and ability to create a proper seal.
Gasket misalignment – Repeated propping can shift door gaskets out of position, creating sound leaks along the edges.
Automatic drop seal failure – Many high-STC doors use automatic drop seals, which can become misaligned or damaged if the door is improperly wedged open.
To prevent damage, ensure that personnel are trained in the proper use of STC doors and discourage propping them open with makeshift solutions.
Adjacent Walls Not Meeting STC Ratings
Even the best STC door cannot compensate for deficiencies in surrounding walls. A common reason for an STC door failing to prevent sound transmission is that adjacent walls do not meet the same or higher STC rating. Issues include:
Lightweight wall construction – If a wall is constructed with standard drywall and lacks the necessary mass or insulation, sound will pass through, bypassing the door entirely.
Flanking paths – Sound can travel through ducts, electrical outlets, or structural gaps, even if the door itself is properly rated.
Improper wall-door interface – If the transition between the STC door frame and the wall is not sealed correctly, sound can leak through the perimeter.
A holistic approach to STC-rated construction is necessary to ensure sound attenuation throughout the entire SCIF or SAPF.
Worn or Incorrect Door Hardware
Over time, STC doors experience wear that can impact their performance. One often-overlooked factor is the condition of door hardware. Common issues include:
Worn hinges – Loose or damaged hinges can create micro-gaps that allow sound transmission.
Improper latching mechanisms – If the door does not latch securely, it will not press tightly against its seals, reducing its effectiveness.
Faulty closers – A malfunctioning door closer can cause the door to sit incorrectly, leading to sound leakage.
Regular maintenance and inspections are necessary to ensure that all hardware remains in optimal condition for STC performance.
Contact Cooper Building Services for Expert STC Door Installation and Troubleshooting
If you are experiencing STC door problems in your SCIF or SAPF, addressing these issues promptly is essential for maintaining security and compliance. Whether the problem stems from poor installation, incorrect ratings, seal damage, wall deficiencies, or hardware wear, Cooper Building Services has the expertise to diagnose and resolve sound transmission issues effectively.
With extensive experience in constructing secure government facilities, we understand the nuances of STC-rated door installations and maintenance. Contact us today to schedule an assessment and ensure that your SCIF or SAPF remains fully compliant and secure.